Apple Service, done properly.
From diagnostics to repair, your Apple device is handled by trained professionals using Apple-approved service processes and genuine Apple parts.
Apple Authorised Service Provider
Professional service through an authorised Apple service channel.
Apple-certified technicians
Diagnostics and repairs handled by appropriately trained service personnel.
Genuine Apple parts
Genuine Apple service parts used where applicable.
Warranty & out-of-warranty support
Service support for eligible warranty repairs and paid repairs.
Professional diagnostics
Structured diagnostic and service procedures.
Apple Service & Repair
iSpace provides Apple service for customers across Mauritius. Available services depend on your device model, condition, warranty status and the nature of the issue.
Diagnostics
Professional assessment to identify hardware or software issues.
Battery Service
Battery-related assessment and eligible replacement services.
Display & Screen Service
Service for eligible display-related issues.
Hardware Repair
Repair of eligible hardware faults using Apple service procedures.
Software & Configuration
Help with supported software, setup and configuration issues.
Warranty Service
Assessment and service for eligible warranty-covered issues.
Out-of-Warranty Service
Paid repair options for eligible devices outside warranty coverage.
Service Assessment
If the repair can't be determined remotely, your device is assessed by our team before a quotation is confirmed.
What to expect when you bring your device to iSpace
Bring your device
Bring your Apple device to our Service Centre.
We assess the issue
Our service team records the device and assesses the reported issue. Additional diagnostics may be required.
Approval before work
Where a repair is required, the applicable service and estimated cost is communicated before chargeable work proceeds, subject to the specific circumstances.
We contact you
You'll be contacted when the service is completed, or when additional information or approval is required.
Service times vary depending on the device, fault, parts availability and required repair procedure.
Before you visit
Preparing your device before service can help protect your information and save time.
- Back up your iPhone, iPad or Mac where possible.
- Make sure your iCloud data has finished syncing.
- Turn off Find My where applicable before service.
- Remove sensitive personal information where appropriate.
- Bring the device that requires service.
- Bring relevant accessories if they're needed to reproduce the issue.
- Bring proof of purchase where available, especially for warranty service.
- Bring a valid form of identification where required.
- Have your Apple Account details available for legitimate account troubleshooting, but never share your password.
Important
For some software support, you may need to enter your device passcode or Apple Account password yourself while remaining present with the technician.
Service pricing
Service pricing depends on the device model, fault, warranty status and repair required. Where a chargeable repair requires assessment, our service team provides the applicable quotation before proceeding.
| Service | Pricing |
|---|---|
| Diagnostic / Assessment | Assessment required |
| Battery Service | Assessment required |
| Display Service | Assessment required |
| Other Hardware Repairs | Quotation required |
| Warranty Service | Subject to Apple warranty eligibility |
Final pricing is subject to device inspection, repair eligibility, parts availability and Apple's applicable service conditions.
Warranty & service coverage
Eligible warranty repairs
Handled according to applicable Apple warranty and service terms.
Out-of-warranty repairs
May be chargeable, depending on the device and repair required.
Eligibility by assessment
Repair eligibility depends on device condition and service assessment.
Exclusions may apply
Accidental damage and other exclusions may affect eligibility.
Keep proof of purchase
Customers should retain proof of purchase where applicable.
Official Apple terms
See Apple's official service and repair information for full details.
Apple Service & RepairApple Service Resources
These are official Apple resources. Links open on support.apple.com.
Prepare your iPhone or iPad
Official Apple preparation instructions before service.
Open on Apple SupportProduct Service & Repair Info
Warranty, service and repair by product category.
Open on Apple SupportHelpful Apple guidance
Official Apple Support articles to help you prepare before your visit.
Back up before service
How to back up and prepare your device before a repair.
Read on Apple SupportBook a service appointment
Choose a time that works for you and our service team will be ready when you arrive.
Visit our Service Centre
2nd Floor, Home+
Trianon, Quatre-Bornes
Mauritius
Closed weekends & public holidays
Service in English & French
Our service team assists customers in English and French.
Frequently asked questions
Do I need an appointment?
What should I bring?
Should I back up my device?
Do I need to turn off Find My?
Will my data be erased?
Will I know the repair cost before work starts?
How long will my repair take?
Do you use genuine Apple parts?
Where is the Service Centre?
What are your service hours?
Need help with your Apple device?
Tell us what is wrong and our service team will help you determine the next step.